Answers
Straight answers.
The questions families ask about checking on a parent who lives alone, answered in plain words. Each one says what Hammock365 does, what it costs, and where its limits are.
Hammock365 is not an emergency service. In an emergency, call 911.
Is there a free daily check-in app for a parent who lives alone?
Yes. Hammock365 is free forever: your parent taps one button each morning, and you get a text if she doesn't. No card to sign up.
What happens if Mom doesn't tap her check-in?
If Mom hasn't tapped by the time you picked, Hammock365 texts the family. Free: one contact. Paid: everyone. No call center, and not 911.
Check-in app or medical alert pendant: which one does my parent need?
They do different jobs. A pendant is built for emergency response. Hammock365 is a free daily check-in that texts the family. Use both.
How can siblings share keeping an eye on Mom?
Siblings join Hammock365 free with one family code and see Mom's daily check-in. The paid plan texts everyone and adds messages and a vault.
What kind of phone does my parent need for a check-in app?
Hammock365 runs on iPhone (iOS 16+), Android (8.0+) and any web browser. Your parent opens a texted link, no download. Free forever.
Is a daily check-in app a replacement for 911?
No. A daily check-in app is not an emergency service. Hammock365 texts your family when Mom misses her check-in. In an emergency, call 911.
Who can see my parent's information in a check-in app?
In Hammock365, your family group sees your parent's check-ins and care details. No ads, no data sale, no sharing with third parties.
How do I set up a daily check-in for a parent who isn't good with technology?
Set up Hammock365 on your phone, text Mom one link, and her button is waiting. Her job is one tap a morning. Free forever, no card.
Is Hammock365 the same app as SeniorSafeApp?
Yes. SeniorSafeApp was renamed Hammock365 in September 2026. Same app, same team, same free daily check-in. Your account and your family carry over.
Is there a free check-in app for someone who lives alone with no family nearby?
Yes. Hammock365's daily check-in is free forever, and the person who gets the text does not have to be family. A friend or neighbor can be your contact.
How can I check on an elderly parent who lives far away?
Get a daily sign she is okay, a short list of people near her, and her key details on your phone. Hammock365 does the daily check-in free.
What should I do if my elderly parent isn't answering the phone?
Call again, text, then call someone nearby. If nobody can reach her, ask her local police for a welfare check. If it is an emergency, call 911.
Is there a free app to help my parent remember their medications?
Yes. Hammock365's medication reminders are free forever: add each medicine, turn on the reminder, and your parent taps I took it. Family alerts are paid.
What should be on an emergency card for an elderly parent?
Her legal name, date of birth, allergies, medications, doctor, two emergency contacts and insurance. Hammock365's emergency card holds it all, free.
How often should I check on my elderly parent who lives alone?
Aim for one sign she is okay every day, a real talk a few times a week, and visits set by her health. A free daily check-in can cover the daily part.
How do I keep an eye on my elderly parent without calling every day?
Swap the daily call for a daily sign she is okay. With Hammock365, free forever, she taps one button each morning and you get a text if she doesn't.
Are there free daily check-in calls for seniors who live alone?
Yes, in many places. Sheriffs, states and Area Agencies on Aging run free daily call programs. How to find one near you, and what happens with no answer.
I live alone. Who will know if something happens to me?
Set up three things: someone who hears from you daily, someone with a key, and your details written down. A free daily check-in can handle the first.
I'm worried about my elderly neighbor who lives alone. What should I do?
Knock and call. If you can't reach her, ask the police non-emergency line for a welfare check. Emergency signs? Call 911. Offer to be her daily person.
How do I request a welfare check on my elderly parent?
Call the police non-emergency line where your parent lives, not yours, and ask for a welfare check. It works from another state. Emergency? Call 911.
My parent won't wear a medical alert pendant. What else can we do?
Ask why she says no, then try what she will use: a watch that can call for help, a phone kept on her, or a free daily check-in. None works like a pendant.
How do I stop worrying about my elderly parent who lives alone?
Trade guessing for a daily sign she is okay, decide now what you'd do if it didn't come, and share the load. If worry takes over, talk with a counselor.
My parent insists on living alone and doesn't want to be checked on. What can I do?
If she is of sound mind, it's her call. Start with the smallest ask she might accept, let her set the terms, and know when that changes.
How much does a daily check-in service for seniors cost?
It can be free. Some sheriffs, counties and states run free daily call programs, and Hammock365 is free forever. Paid: $14.99 a month per family.
What happens if my parent falls and can't reach the phone?
She waits until someone notices. A pendant or fall detection is built to get help fast. A daily check-in only limits the wait. If she has fallen, call 911.
How do I check on my dad now that he lives alone?
Ask for a daily sign that asks little of him, cover what Mom used to handle, and watch for him going quiet. A free daily check-in is one tap each morning.
Should I track my elderly parent's phone location?
Only if she agrees. iPhones and Google Maps can share location, but a map shows where her phone is, not whether she is okay. Ask first, never in secret.
Can my elderly parent still live alone safely?
Often, yes, if she is managing meals, medicines, bills and getting around. Small supports help her stay. Memory loss or repeated falls change the answer.
Did not find your question? Email support@hammock365.com. Ryan reads every message himself.